Campervan FAQs
Mon Jun 25, 2018 | By: Sara Orritt

What will my rental cost?

In the off-peak season the costs are as follows:

7 nights = £495 (including 1000 miles)

Weekend (3 nights) = £295 (including 500 miles)

Weeknights (Mon - Thurs) = £75/night (including 100 miles/day)

In peak season the costs are as follows:

7 nights = £750 (including 1000 miles)

Weekend [3 nights, Fri-Mon] = £350 (including 500 miles)

Monday-Thursday = £99/night (including 100 miles/day)

All prices include VAT and Insurance (subject to approval)*

If you require more miles for your trip – please contact us for a bespoke price.

What is the booking deposit?

For reservations made more than 6 weeks in advance of the hire, the booking deposit is 50% of the rental cost. For all other reservations, we require payment in full at the point of booking.  

What is the security deposit? 

At the start of each hire we take a refundable security deposit of £750.00. Provided there are no end-of-hire charges (e.g. damage, missing fuel, excess miles) this will be returned to you in full. If there are any end-of-hire charges, the difference will be refunded.  

Please note: Although we endeavour to process your refund on the same day, once actioned it may take up to 5 working days to reach your account (this part of the banking process is sadly out of our hands). 

Who insures the vehicle?

If you are unable to provide your own insurance, this can be organised through County (subject to approval).

If County insures the vehicle what is the excess?

Our standard excess for this vehicle is £750.00

Please note: In certain circumstances our insurers may reduce or increase the excess at their discretion.

Most customers will be offered the opportunity to purchase additional insurance products which may help to reduce your excess in the event of accidental damage. Various waivers (e.g. glass and tyre cover) are also available in most cases at a small additional cost.

Can we have more than one driver?

Of course! Subject to approval, additional drivers can be added for a small additional cost. 

What are the collection and return times?

It takes us a little bit of time to prep our Campervans for each rental, therefore in most cases the collection time will be 4pm on the first day of your rental. Return is at 10am on the last day of your rental.

If you require a bit more time please speak to a Rental Sales Advisor at your local branch and we will endeavour to accomodate any special requests for early collection or late return.

How many does the Campervan sleep?

The campervan can sleep up to 4 adults, but is really designed for families of 4.

What facilities are on board?

Our campervans come equipped with a fridge (including freezer compartment), hot and cold running water, 2-burner gas hob and a gas fired grill. Fire safety items are also included.

The water tank can hold up to 60l of fresh water and there is plenty of storage space for all of your belongings. We even include a bike rack as standard!

What about bathroom facilities?

We’ve packed a lot into our campervans but they’re not quite big enough to hold a shower or a toilet – however most good campsites will provide you with these facilities! 

Is the Campervan easy to heat?

Hot air is provided by a diesel-powered heater and the temperature can be easily adjusted.

What’s included in the rental cost?

We provide a number of additional items to ensure your campervan rental really is a home away from home! These include, plates, bowls, cups, mugs, cutlery and a kettle. To help keep the campervan clean and tidy, we also include a doormat, pedal bin, bin liners and a dustpan and brush. Also included is the recommended Campinggaz cylinder – you’ll just need to top it up!

What should I bring with me?

You’ll need to bring bedding (pillows/duvet/sheets or sleeping bag), towels and other linens (e.g. tea towels). We also recommend bringing an oven mitt if you plan on using the grill.

You might also like to consider pots/pans, washing up liquid and other kitchen items.

Most importantly though you’ll need a sense of adventure!

Can I bring my pet?

Yes! All of our campervans are pet-friendly. For canine companions we even provide a “doggy care package” – free of charge!

What if I am allergic to dogs / other animals?

We endeavour to present all of our rental vehicles to a “show room standard”. However, we cannot guarantee that allergens will not be present when your hire commences. 

Enquire here for more information or call 0161 474 1515 to make your booking.

What is the Camping and Caravanning Club Privilege Scheme and how does it work?

As members of this scheme, each of our rental campervans qualifies for a discount of up to 30% off the pitch fees at participating Camping and Caravanning Club sites throughout the UK.

In each of our campervans you will find a copy of the Camping and Caravanning Club Privilege Guide, which lists all of the participating sites - to help you to choose the perfect location throughout your entire journey.

When you've selected the Club Site you'd like to stay on, all you have to do is show them the Privilege key fob (which can be found on the keys of your hire vehicle) on arrival to claim your discount.


*Further terms and conditions may apply. Please consult a Rental Sales Advisor for further details.